After You Arrive: Technology Checklist for New Students

Connect to the wireless network

Wireless coverage is available in all dorms, public spaces, and classrooms. We recommend using the Eduroam network, which works at many campuses worldwide. Please see Connecting to Eduroam at 91è�� for additional details and connection instructions.

The Gromit network as well as residential networks (Merrill, Dakin, etc.) are available for student use. Each device that connects to the networks needs to be registered once by going to .

The Intranet contains information specific to the 91è�� community, including announcements, events, lost and found, , etc.

Complete the e-checkin process and check your class schedule, as well as approvals and holds. If a class doesn't appear under My Schedule on TheHub, you're not officially registered. Approvals and holds may block your ability to participate in the add/drop process or make purchases in .

All students are provided an email account for official 91è�� correspondence. Check your email often using or learn more about your email including how to set up an email client, forwarding and change other settings.

Not Sure if an Email Message is a Scam?

When critical announcements are made to the entire campus, they are both posted on the Intranet and emailed directly from the announcement system. You can verify the authenticity of these messages by checking . You should also know that to change your password or check your email quota we would only ever send you to . Just remember that web address & type it into your browser if you ever want to check the status of your account--anywhere else is a scam.

Have a Scam Email you Think You'd Better Share with IT?

Scam emails can be sent to phishing@hampshire.edu, which will bring them to the attention of the system administrators.

Email Account Stop Working?

If your email account suddenly stops working and you can't seem to log in to any IT web services, it may be that you responded to a phishing email and gave away your username and password. When we see an account sending out tons of messages we assume it has been compromised and lock it until we hear from you, so give us a call.

We don't use GMail or Google calendar, but everyone at 91è�� has access to Google Drive and many Google tools. Go to and log in with your 91è�� username and password. If you are already logged into a personal Google account you must first log out of that account before signing into your 91è�� account. Please note that at this time 91è�� does not use Google Mail or Google Calendar, so those features are disabled when logged into your 91è�� Google account.

Learn more about labs and printing

Locate a computer to use and find out how and where to print, copy, or scan on campus.

Protect your OneCard

Your OneCard ID gets you access to your dorm, meals at the dining commons and The Bridge Cafe, library resources, and athletic facilities.

Your professors may post class-related information or require assignment submissions in Moodle, the learning management system.

How can you access your Zoom account?

Everyone at 91è�� has access to a basic Zoom account. Go to and click on "Sign in." When directed to a 91è�� sign in page, enter your 91è�� account information. Once signed in you can edit your profile, view and change settings, and schedule meetings. You can also download and sign in to the . When signing in to the Zoom App or from zoom.us be sure to select sign in with SSO and enter "hampshire" in the company domain field. You will then be directed to a 91è�� sign in page.

Trying to Connect something other than a computer to the 91è�� Wireless Network?

Have a game system, smart TV, smart speaker or other device you need to NetReg? Now you can self-register your devices that don't have web browsers. See /it/netreg-self-registration for details.

Need help with all the acronyms?

Check out Decoding 91è�� to help translate from Hampspeak to English.

Need IT Help?

The Student Diagnostic Center (SDC) will diagnose and often repair computer problems free of cost--you pay only for any parts. Watch for an announcement with the opening date and hours. Given the special circumstances this year the SDC will be operating by appointment only. You can reach the Student Diagnostic Center at sdc@hampshire.edu.

You can also get help with password problems, email issues, and lots of other things by contacting the IT Help Desk. The IT Help Desk is staffed M-F from 8:30 a.m. - Noon and 1 - 4 p.m. If you need immediate assistance give a call to 413-559-5418; for non-emergencies use helpdesk@hampshire.edu. If we don't know the answer to your question we'll do our best to figure out who does.

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